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23권2호_11_Does Digital Transformation Accelerate the Acceptance of Social CRM on the Small and Medium Enterprises? > 논문검색

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23권2호_11_Does Digital Transformation Accelerate the Acceptance of Soci…

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[인터넷전자상거래연구]23권2호_11 윤송이 김은미 김상희 홍태호.pdf (409.1K)

Songyi Yun ․ Eunmi Kim ․ Sanghee Kim ․ Taeho Hong


Key Words : COVID-19, Digital Transformation, Social CRM, SMEs