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18권6호_14_Exploration of Service Improvement Based on a Content Analysi…

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[인터넷전자상거래연구]18권6호_14_박경배 하성호_p233-25321p.pdf (429.5K)

 

KyungBae ParkSung Ho Ha

 

Key Words: Consumer Review, Consumer Sentiment, Topic Model, Service Dimension, Text Analytics, Web Scraping, Machine Learning